Cancellations or changes made within 24 hours will incur a full appointment fee. This policy enables us to offer the time slot to other clients who may be seeking availability. Our therapists allocate this time exclusively for you, so late adjustments affect both their schedules and the chances for others to receive care. Additionally, please be aware that same-day appointments are non-refundable. We strive to maintain consistent scheduling for our therapists, ensuring their job security while also providing accessible services for all clients. Thank you for your understanding.

We reserve the perfect amount of time for your appointment. To ensure a smooth experience for all clients, we kindly request that you arrive 5 minutes before your scheduled time. If you arrive late, your session may be shortened to stay on schedule for the next client, and will incur a full service fee.